Privacy & Policy

Privacy Policy

We value the trust you place in MUA store. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. This Privacy Policy is formulated in accordance with the Information Technology Act, 2000 (“IT Act”) read along with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”).
Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

1. Collection of Personally Identifiable Information

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with the Website. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests. We may also maintain a record of your product interests and acquire information about you for our present and/or future affiliates.

2. Personal Information and Sensitive Personal Data or Information

The IT Act and the IT Rules defines personal information as follows: means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate is capable of identifying such person.
The IT Act and the IT Rules define sensitive personal data or information of a person as meaning such personal information which consists of information relating to: (i) password, (ii) financial information such as Bank account, debit or credit card, (iii) physical, psychological and mental health condition, (iv) sexual orientation, (v) medical records and history, (vi) biometric information, (vii) any detail relating to the above as provided to the body corporate for providing a service, and (viii) any of the information received under each of the heads by the body corporate for processing, or to be stored or processed under a lawful contract. Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of the IT Rules.

3. Service base data agreement

For the functionality of Makeup in TRY On feature, No personal data is collected.

terms & condition

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. The term "We", "Us", "Our" shall mean MUA

MUA provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any muastore.in service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. By mere use of the Website, You shall be contracting with MUA and these terms and conditions including the policies constitute your binding obligations, with MUA. MUA reserves the right to change this Site and these terms and conditions at any time. MUA retains the right to deny access to anyone who we believe has violated any of these Terms of Use. If you are under 18, you may use the Website only with involvement of a parent or guardian. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING

1. Rules of conduct on site

  • You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
  • MUA may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of MUA violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.

Shopping FAQ's

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Choose the option that suits you best during the checkout process.

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the products within a specified period for a refund or exchange. Please refer to our returns and exchanges policy for more information

Once an order is placed, it is processed quickly to ensure timely delivery. Therefore, modifications or cancellations may not be possible. Please double-check your order before confirming the purchase.

Yes, we offer gift wrapping services. You can select this option during the checkout process, and your order will be beautifully wrapped for a special touch.