Return & Refund policy

Returns

1. 7-Day Return Window: You have 7 days from the date of purchase to return eligible items.

2. Unused and Unopened Products: To be eligible for a return, the item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

3. Proof of Purchase: Please provide a valid proof of purchase, such as the order confirmation email or receipt, when returning an item.

Refunds

1. Refund Process: Once we receive your returned item, our team will inspect it and notify you that we have received your returned item. We will immediately initiate the refund process to your original method of payment.

2. Processing Time: Refunds may take 5-10 business days to process, depending on your bank or credit card company.

Non Returnable Items

1. Opened or Used Products: Opened or Used Products: For hygiene and safety reasons, we cannot accept returns on opened or used cosmetic products.

2. Gift Cards: Unfortunately, gift cards are non-refundable.