Thank you for shopping with us! We want to ensure that your experience with shipping is as smooth and transparent as possible. Please take a moment to review our shipping policy:
1. Processing Time: Orders are typically processed and shipped within 1-3 business days after payment is confirmed, excluding weekends and holidays.
2. Shipping Methods: We offer standard shipping via for domestic (within India)orders. Expedited shipping options are also available at checkout for an additional fee.Third party shipping methods are used for shipping, and their shipping policies will definitely affect our shipping standards.
3. Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost at checkout before completing your purchase.
4. Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Standard shipping usually takes 3-7 business days, while international shipping may take 7-21 business days.
5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track your package's journey in real-time using this number.
6. Customs and Import Taxes: For international orders, please note that customs duties, taxes, and fees may be applied by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.
7. Shipping Restrictions: We currently do not ship to P.O. boxes or APO/FPO addresses. Additionally, some items may have shipping restrictions based on their size, weight, or destination.
8. Order Changes and Cancellations: If you need to make any changes to your order or cancel it, please contact us as soon as possible. Once an order has been shipped, we are unable to make any modifications.
9. Missing or Damaged Packages: In the rare event that your package is lost or damaged in transit, please contact us immediately so we can assist you in filing a claim with the shipping carrier.
10. Contact Us: If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team. We are here to help!
By placing an order with us, you agree to abide by the terms and conditions outlined in this shipping policy. Thank you for choosing MUAStore for your shipping needs!